Felicity Hollowell

Flick ( to us ) is an accomplished professional with a passion for delivering exceptional resident customer service experiences. As a dedicated Team Leader, she brings a wealth of knowledge and expertise to her role, serving as a guiding force for her team and a trusted advocate for residents. Felicity has honed her skills in communication, problem-solving, and conflict resolution. She understands the importance of cultivating strong relationships with residents and goes above and beyond to ensure their needs are met with efficiency and empathy. In her role as Team Leader, Felicity plays a pivotal role in training and development initiatives, equipping her team with the tools and knowledge they need to succeed. In her spare time she likes a bit of house renovation, travel planning and occasionally she lets her hair down attending punk concerts.