Team

After joining the Billing Services Department as a Business Support Executive, Alijca has recently transferred to the Special Projects Team, providing valuable support to our client.

is dedicated to special projects, she is currently helping our existing clients with their smart meter installations. Out of hours Amrin enjoys DIY, arts and crafts and socialising with family and friends.

Has a career spanning 20 years in the energy industry. Starting from positions in energy metering and customer services and then holding senior roles in data management and energy regulation. It was Andy’s hair that inspired the businesses name, although several years on, thanks to the grey hue, it’s perhaps time for a rethink. Andy has a particular interest in working with our clients to understand their energy data and is focused on delivering excellent results for all Ginger clients. Eating out and playing golf takes up Andy’s time and when he’s not walking his pooch Poppy Poxon around the park, he is trekking the world with his wife Sam and enjoying new cuisines.

is a dedicated and knowledgeable customer services professional with extensive knowledge in heat network systems. Anna excels at providing exceptional support and guidance to residents. Known for her excellent communication skills and proactive approach she consistently goes above and beyond to assist residents, whether its explaining the infrastructure or the regulations in an accessible way, her commitment to service excellence makes her a valued member of the Billing Services Team.

With nearly a decade spent working in the energy industry, Becky has driven success in account management, bid management, and product innovation. She’s passionate about building strong client relationships, creating cutting-edge energy solutions, leading winning bid strategies, and managing terms and conditions to secure advantageous and compliant contracts on behalf of our clients.

is a dedicated business analyst and is specifically focused on streamlining and enhancing efficiency across the business. He works to identify opportunities for improvement, and implement innovative solutions, that foster a culture of continuous growth. His goal is to help the business work smarter, not harder.

Takes the lead in most of our energy procurement. Spending large periods of his day on the phone to suppliers and clients Chris loves the pace at Ginger Energy and our ability to be agile in responding to the needs of our clients. Chris is our go to energy guru with a wealth of experience working in the energy sector on the supplier side. Chris is well versed in all things utility and relishes the opportunity to help our clients save money that they can re-invest in their business. He ensures client disputes are resolved, in fact there’s a running joke in the office that he has a hot line to the complaints teams and when they see his number on caller ID they sigh and answer “Hello Chris, what did we do this time….

is a seasoned customer services professional with a proven track record in delivering exceptional support. Clint has developed an ability to understand customer needs and provides personalised solutions, to maintain high standards across the Billing Services Department. Dedicated and approachable, Clint is committed to to ensuring every resident interaction with the Ginger team is positive and productive. His blend of experience and passion makes him a key player in driving the success of the department.

is responsible for validating invoices for key accounts and query management (new connections, AMR, MOP contracts), out of hours enjoys Dan enjoys football, badminton and going to gigs.

As a vital cog in billing operations team, David, is one of our Billing Operations Analysts, and is adept at navigating the complexities of billing processes. With a blend of technical and analytical expertise, and a keen eye for detail, David plays a pivotal role in ensuring the seamless flow of financial transactions on behalf of our clients to their residents.

is seasoned energy specialist who works as a Business Support Executive. He helps our clients manage their energy portfolios and is responsible for resolving supply transfer objections, go live reporting, off boarding client sites, and resolving complex queries.

Flick ( to us ) is an accomplished professional with a passion for delivering exceptional service to our residents. She has a comprehensive working knowledge of all aspects of the Billing Services Department and as such, plays a pivotal role in ensuring the smooth operation of the Department. Known for her ability to take on multiple tasks, without compromising on quality, her contributions ensure seamless operational performance. In her spare time she likes a bit of house renovation, travel planning, and occasionally she lets her hair down attending punk concerts.

works in our Procurement department and is responsible for Special Projects. Out of hours Jill enjoys baking and spending time with family and friends.

With over a decade of experience in the energy sector, Joe is a seasoned Energy Risk and Hedging Manager, known for his strategic insights and innovative solutions. Joe has a proven track record of safeguarding organisations against market volatility. His deep understanding of energy markets, coupled with his proficiency in strategy development, and risk analysis, enables him to provide tailored risk management solutions to our clients.

visits our developments each month to obtain meter readings from apartments

With a focus on supporting residents with their utility billing needs, Kia has an unwavering commitment to providing excellent service. Her proactive approach have earned her the respect of the business and a promotion to senior team member. Known for her professionalism and genuine care Kia consistently goes above and beyond to ensure residents receive the support they deserve, she extends that same level of dedication and commitment to her team members and has become the go to person when someone needs help. Out of hours, Kia enjoys running and all things theatre.

works on special projects and is current supporting our clients on their smart meter role out projects.

is a dedicated and knowledgeable customer services professional with extensive knowledge in energy. The newest member of the team, her role is to assist residents, to ensure they receive great customer service.

Leminh Tran ( Mini to us ) is our procurement specialist and spends her time quoting customers happy. She ensures our clients receive the best possible deals from the market place and spends most of her days onto suppliers challenging their rates. Green-fingered Mini is also Gingers very own Monty Don, ensuring all the office botanicals are lovingly cared for. She also likes to partake in the cooking and baking competitions at work and has so far won the soup-off and curry-off competitions. She very occasionally makes the tea, but when she does it’s a winning cuppa. After hours Mini is a DIY enthusiast, festival and live music event attendee, a yoga teacher who loves to help her students relax, become more flexible and realise inner peace.

An accomplished Account Manager with 23 years of knowledge and experience gained across the gas and electricity industry, within both domestic, B2B markets, Lena ensures our clients receive the very best in customer care

As a vital cog in billing operations team, Zhi, is one of our Billing Operations Analysts, and is adept at navigating the complexities of billing processes. With a blend of technical and analytical expertise, and a keen eye for detail, Zhi plays a pivotal role in ensuring the seamless flow of financial transactions on behalf of our clients to their residents. Outside of work, Zhi mostly enjoy playing video games. Other than that, he aspires to become a jack of all trades, picking up any hobby that interests him at that time.

Is often the first of our team to meet new clients she focuses on looking after our clients, making sure we deliver on our promises and are responding quickly to their needs. Lisa is super proud of Ginger Energy’s achievements and of our team. She’s always on hand to boost us up and loves the fun we create every day at Ginger. Tea Roulette is the highlight of Lisa’s day and covertly filming Andy while asking him ridiculous questions is another firm favourite. When not annoying Andy, Lisa spends her days focused on business development and spends her nights dreaming up new ways to enhance Gingers offering to clients. Lisa’s passion (after Ginger) is for interior design and has recently renovated a 17th century home and its where she spends time with her family whilst she fills them all in on the latest Ginger news.

brings her account expertise and attention to detail to Ginger; specialising in financial reporting, book keeping and compliance. She is focused on maintaining accurate financial records and ensure regulatory adherence, helping Ginger stay on top of its financial health.

His role is to ensure they get the very best in service from Ginger and the Suppliers with whom we place their contracts. He liaises with our internal teams and more often the suppliers to make sure our clients accounts are in good order. Sounds easy doesn’t it? Matt will rightfully tell you otherwise. His hard work, patience and tenacity are all exercised daily on behalf of our clients. But if it was easy, our clients wouldn’t need us! Out of hours Matt enjoys a round of golf but his priority is making Mrs Wallis happy as they have just moved into a new home and are busy renovating. Matt assures us the house will be finished by Dec 2021…..Lets see

reviews and analyses our clients invoices to ensure they receive accurate billing. Regularly going into battle with energy suppliers to ensure they correct their errors

a reliable and detail orientated part time member supporting the billing services department with administrative tasks. Mia is a great all rounder who plugs the gaps during the departments busiest times.

Moggy is part of our Billing Services Team. He reviews metering data each month and turns that into the energy billing which is sent out to our clients residents. He’s also responsible supporting our customer service team respond to queries regarding residents utility consumption invoices.

is a seasoned professional with over a decade of experience in credit and billing services. With her expertise and dedication, she has established herself as a proficient leader, ensuring the smooth functioning of billing operations and resident support. Throughout her time with Ginger, Nikki has demonstrated an exceptional ability to oversee the intricate processes involved in bill production and customer interaction. Her meticulous attention to detail has enabled her to streamline operations, optimise efficiency, and enhance the overall resident and client experience. As the Head of Billing, Nikki takes pride in her role as a driving force behind the day-to-day operations of the department.

Previously worked in the IT services sector, both private and listed companies at board level. Now Rob prefers the small and dynamic to large and corporate. As a founder member of Ginger Energy, Rob gets involved in all elements of the business to make sure it runs as efficiently and a smoothly as possible. He is proud of and a brand that is gaining growing attention. Outside of work Rob enjoys spending time on his boat – the Good Ship Shanti – or in the Alps on a pair of skis! Just an extension of the adventure that is Ginger I guess…!!

provides valuable support to our procurement team. She ensures they have all the data they require to quote for contacts and ensures that quotes are locked in with suppliers. Outside of work, she enjoys baking and all things creative

Manages client and industry data to ensure a smooth procurement and account management process. In addition Sam assists in client query management.

works as a Project Manager for our Billing Services Division. She ensures the smooth transition of new developments into our portfolio; A seasoned heat billing professional with an eye for detail Sharon is also a key member of our compliance team.

Is responsible for delivering the long-term financial health for Ginger. Steve cherishes the Ginger Energy brand and the service the team provide for their clients. Having worked in a number of sectors and served at PLC Board level, he ensures our policies and operational processes reflect the discipline and rigour of a listed company. Steve has taken on an additional role at Ginger in supporting their IT requirements. On a personal note, Steve’s dream job was with the RAF as a fast jet pilot, instead he has found himself as taxi driver and motivational coach to his children!

is a procurement specialist and is responsible for navigating the market to identify the best fit products suppliers offer, to match the customers needs for their energy usage. Out of hours Tammie enjoys going to the gym, loves Ru Pauls Drag Race and goes to live drag shows when she can

works as a Business Support Executive at part of our Key Account Management Team. He helps our clients manage their energy portfolios.