No credit or refund? No fee!
Given the complexities of utility billing, it’s not surprising that our bill audits often expose historical inaccuracies in the bills our customers have received from their suppliers. When we start working with you we’ll go back historically through your utility bills, forensically checking that they are an accurate reflection of the energy and water that your organisation has used.In an industry that relies upon data from multiple third parties, supplies commodities that are invisible, are not actually delivered by your ‘Supplier’, do not have consistent usage and which are available to use in the absence of any formal contract – well it’s no surprise that billing anomalies occur!Our team will review and analyse your previous six years of energy supply data and identify any errors. If we find an error, we contact the supplier to arrange for the billing to be corrected and for any overcharges to be refunded directly or credited to your account.There is minimal involvement required from clients, ensuring that they are free to concentrate on their business. The audit can take up to six months to complete since we are reliant on data from third parties.Many of our Clients have received refunds and credits despite initially believing nothing was wrong with their billing.Our fees for revenue recovery are based solely upon a share of the sum recovered for you through a refund or account credit. If there is no refund or credit received, then there is no fee for the audit whatsoever, but you will still have the reassurance that your billing is correct.A simple zero-risk service that can assure you that your energy billing is all as it should be.We have recovered a significant revenue for our clients due to incorrect billing.
Here’s what some of our clients say after receiving refunds or credits:
“Within four months of partnering with Ginger energy, Lisa identified a significant saving on one of our sites and a refund quickly followed which was fantastic recovered almost 50k to our business.” Harj Mattu, Colmore Tang Construction
“We were delighted, that just after 24 hours, a call from Chris confirmed he’d approached our supplier and managed to obtain a really substantial rebate for our company. His knowledge of the industry really came into play. Rarely do we provide testimonials such as this but in this case and because of our experience of ginger energy, it was the least we could do, we have no hesitation of recommending them.” Gary Merchant, Global Displays
“Bulldog Products were recently introduced to Ginger Energy, offering an opportunity to review its previous electricity accounts. Having supplied them for a copy bill they completed the audit and it transpired that Bulldog Products had been overcharged by many thousands of pounds. Bulldog Products is more than happy to recommend Ginger energy to any organisation. They were very professional and extremely courteous.” Bulldog Products
“Having previously worked with the team at Ginger Energy, I contacted them to provide a Revenue Recovery Audit on my new employer Furmanac’s business. They identified that certain elements were ambiguous and agreed to investigate in further detail. They provided this service on a no win no fee basis so Furmanac had nothing to lose. I was delighted when they secured Furmanac a refund of £150k! Given I used to work with the team I can assure anyone thinking of engaging with them to do it without hesitation. They know the energy supply industry inside and out, will spend hours challenging suppliers to get the best outcome for their clients.” Deano Holder, Furmanac
- Validate consumption
- Check all tariffs are correctly applied
- Ensure all payments made are shown
- Confirm VAT and CCL have been applied correctly
If we find an error, we’ll contact the supplier to arrange for the billing to be corrected and for any overcharges to be refunded directly to you or credited to your account. There is minimal involvement required from you, ensuring that you are free to concentrate on your core business.
What we need from you:
- A single copy of a recent invoice for each meter you have
- A signed Letter of Authority, which gives us permission to talk directly to your supplier(s)
Our fees for revenue recovery are based solely upon a share of the sum recovered for you through a refund or account credit. If there is no refund or credit received, then there’s no fee for the audit whatsoever, but you will still have the reassurance that your billing is correct.