The Driving Force
We pride ourselves on our expertise as well as our company culture.
We are a diverse team united by values including openness, positivity, and drive that stems from our founders. No matter how much our team has grown, we still feel like family.
Our company motto is “Work smart and be nice to people” it’s served us well on our Ginger journey.
Alijca Sawczuk
Client Delivery Executive
has recently joined the Billing Services Department as a Business Support Executive.....
Alijca Sawczuk
Client Delivery Executive
has recently joined the Billing Services Department as a Business Support Executive. Her role it to provide valuable support to the customer services and accounts receivable functions while getting to know our client portfolio.
Amrin Aktar
Client Delivery Executive
is dedicated to special projects, she is currently helping our existing clients with their smart meter installations.....
Amrin Aktar
Client Delivery Executive
is dedicated to special projects, she is currently helping our existing clients with their smart meter installations. Out of hours Amrin enjoys DIY, arts and crafts and socialising with family and friends.
Andy Poxon
Operations Director
Has a career spanning 20 years in the energy industry. Starting from positions in energy metering and...
Andy Poxon
Operations Director
Has a career spanning 20 years in the energy industry. Starting from positions in energy metering and customer services and then holding senior roles in data management and energy regulation. It was Andy’s hair that inspired the businesses name, although several years on, thanks to the grey hue, it’s perhaps time for a rethink. Andy has a particular interest in working with our clients to understand their energy data and is focused on delivering excellent results for all Ginger clients. Eating out and playing golf takes up Andy’s time and when he’s not walking his pooch Poppy Poxon around the park, he is trekking the world with his wife Sam and enjoying new cuisines.
Chris Felgate
Procurement Director
Takes the lead in most of our energy and water procurement. Spending large periods of his day on the...
Chris Felgate
Procurement Director
Takes the lead in most of our energy procurement. Spending large periods of his day on the phone to suppliers and clients Chris loves the pace at Ginger Energy and our ability to be agile in responding to the needs of our clients. Chris is our go to energy guru with a wealth of experience working in the energy sector on the supplier side. Chris is well versed in all things utility and relishes the opportunity to help our clients save money that they can re-invest in their business. He ensures client disputes are resolved, in fact there’s a running joke in the office that he has a hot line to the complaints teams and when they see his number on caller ID they sigh and answer “Hello Chris, what did we do this time….
Daniel Goodwin
Client Delivery Executive
is responsible for validating invoices for key accounts and query management......
Daniel Goodwin
Client Delivery Executive
is responsible for validating invoices for key accounts and query management (new connections, AMR, MOP contracts), out of hours enjoys Dan enjoys football, badminton and going to gigs.
David Cooper
Billing Operations Analyst
As a vital cog in billing operations team, David, is one of our Billing Operations Analysts
David Cooper
Billing Operations Analyst
As a vital cog in billing operations team, David, is one of our Billing Operations Analysts, and is adept at navigating the complexities of billing processes. With a blend of technical and analytical expertise, and a keen eye for detail, David plays a pivotal role in ensuring the seamless flow of financial transactions on behalf of our clients to their residents.
David Grosvenor
Client Delivery Executive
works in our business support team and ensures that clients billing disputes are resolved with
David Grosvenor
Client Delivery Executive
works in our business support team and ensures that clients billing disputes are resolved with their suppliers
George Thompson
Business Support Executive
is seasoned energy specialist who works as a Business Support Executive. He helps our clients manage their energy portfolios and is responsible for resolving supply transfer objections, go live reporting, off boarding client sites, and resolving complex queries.
Felicity Hollowell
Billing Services Team Leader
is Billing Services Team Leader and spends her time managing the Billing Service.....
Felicity Hollowell
Billing Services Team Leader
Flick ( to us ) is an accomplished professional with a passion for delivering exceptional resident customer service experiences. As a dedicated Team Leader, she brings a wealth of knowledge and expertise to her role, serving as a guiding force for her team and a trusted advocate for residents. Felicity has honed her skills in communication, problem-solving, and conflict resolution. She understands the importance of cultivating strong relationships with residents and goes above and beyond to ensure their needs are met with efficiency and empathy.
In her role as Team Leader, Felicity plays a pivotal role in training and development initiatives, equipping her team with the tools and knowledge they need to succeed.
In her spare time she likes a bit of house renovation, travel planning and occasionally she lets her hair down attending punk concerts.
Jill Hunt
Business Support Executive
works in our Procurement department and is responsible for Special Projects. Out of hours Jill ......
Jill Hunt
Business Support Executive
works in our Procurement department and is responsible for Special Projects. Out of hours Jill enjoys baking and spending time with family and friends.
Joe Ewers
Energy Risk and Hedging Manager
Joe guides and helps our clients to ensure they purchase their power wisely.......
Joe Ewers
Energy Risk and Hedging Manager
With over a decade of experience in the energy sector, Joe is a seasoned Energy Risk and Hedging Manager, known for his strategic insights and innovative solutions. Joe has a proven track record of safeguarding organisations against market volatility. His deep understanding of energy markets, coupled with his proficiency in strategy development, and risk analysis, enables him to provide tailored risk management solutions to our clients.
Karl Reynolds
Data Collector
Karl visits our developments each month to obtain meter readings from apartments.....
Karl Reynolds
Data Collector
visits our developments each month to obtain meter readings from apartments
Kia Gates
Business Support Executive
Kia is one of our team members in our Billing Services department and is here to assist......
Kia Gates
Business Support Executive
is one of our team members in our Billing Services department and is here to assist with any of your billing queries. Out of hours, Kia enjoys running and all things theatre.
Kirk Parsons
Business Support Executive
works on special projects and is current supporting our clients on their smart......
Kirk Parsons
Business Support Executive
works on special projects and is current supporting our clients on their smart meter role out projects.
Leminh Tran
Client Services Manager
Leminh Tran ( or Mini as we like to call her ) is our procurement specialist and spends her time quoting...
Leminh Tran
Client Services Manager
Leminh Tran ( Mini to us ) is our procurement specialist and spends her time quoting customers happy. She ensures our clients receive the best possible deals from the market place and spends most of her days onto suppliers challenging their rates. Green-fingered Mini is also Gingers very own Monty Don, ensuring all the office botanicals are lovingly cared for. She also likes to partake in the cooking and baking competitions at work and has so far won the soup-off and curry-off competitions. She very occasionally makes the tea, but when she does it’s a winning cuppa. After hours Mini is a DIY enthusiast, festival and live music event attendee, a yoga teacher who loves to help her students relax, become more flexible and realise inner peace.
Lingzhi Yan
Billing Operations Analyst
As a vital cog in billing operations team, Zhi, is one of our Billing Operations Analysts
Lingzhi Yan
Billing Operations Analyst
As a vital cog in billing operations team, Zhi, is one of our Billing Operations Analysts, and is adept at navigating the complexities of billing processes. With a blend of technical and analytical expertise, and a keen eye for detail, Zhi plays a pivotal role in ensuring the seamless flow of financial transactions on behalf of our clients to their residents.
Outside of work, Zhi mostly enjoy playing video games. Other than that, he aspires to become a jack of all trades, picking up any hobby that interests him at that time.
Lisa Gregory
Director
Is often the first of our team to meet new clients she focuses on looking after our clients, making sure...
Lisa Gregory
Director
Is often the first of our team to meet new clients she focuses on looking after our clients, making sure we deliver on our promises and are responding quickly to their needs. Lisa is super proud of Ginger Energy’s achievements and of our team. She’s always on hand to boost us up and loves the fun we create every day at Ginger. Tea Roulette is the highlight of Lisa’s day and covertly filming Andy while asking him ridiculous questions is another firm favourite. When not annoying Andy, Lisa spends her days focused on business development and spends her nights dreaming up new ways to enhance Gingers offering to clients. Lisa’s passion (after Ginger) is for interior design and has recently renovated a 17th century home and its where she spends time with her family whilst she fills them all in on the latest Ginger news.
Marwaan Suufi
Business Support Executive
Mars works in our Billing Services Department as one of our team members who is.....
Marwaan Suufi
Business Support Executive
Mars works in our Billing Services Department as one of our team members who is here to assist with any billing queries whether it is via email or telephone. Mars enjoys spending his free time going through the long process of building computers and editing videos on the side. He enjoys to unwind with a bit of gaming. In the vast world of online gaming he has carved out a niche as the symbol of peace in those competitive virtual realms. He says its all about striking that balance between friendly competition and maintaining a serene gaming atmosphere
Matthew Wallis
Key Account Manager
His role is to ensure they get the very best in service from Ginger and the Suppliers with whom we place their...
Matthew Wallis
Key Account Manager
His role is to ensure they get the very best in service from Ginger and the Suppliers with whom we place their contracts. He liaises with our internal teams and more often the suppliers to make sure our clients accounts are in good order. Sounds easy doesn’t it? Matt will rightfully tell you otherwise. His hard work, patience and tenacity are all exercised daily on behalf of our clients. But if it was easy, our clients wouldn’t need us! Out of hours Matt enjoys a round of golf but his priority is making Mrs Wallis happy as they have just moved into a new home and are busy renovating. Matt assures us the house will be finished by Dec 2021…..Lets see
Megan Haywood
Business Support Executive
Megan reviews and analyses our clients invoices to ensure they receive accurate billing.....
Megan Haywood
Business Support Executive
reviews and analyses our clients invoices to ensure they receive accurate billing. Regularly going into battle with energy suppliers to ensure they correct their errors
Mogthar Hasan
Billing Data Analyst
Moggy is part of our Billing Services Team. He reviews metering data each month and turns....
Mogthar Hasan
Billing Data Analyst
Moggy is part of our Billing Services Team. He reviews metering data each month and turns that into the energy billing which is sent out to our clients residents. He’s also responsible supporting our customer service team respond to queries regarding residents utility consumption invoices.
Nikki Reynolds
Head of Billing
is a seasoned professional with over a decade of experience in credit and billing services
Nikki Reynolds
Head of Billing
is a seasoned professional with over a decade of experience in credit and billing services. With her expertise and dedication, she has established herself as a proficient leader, ensuring the smooth functioning of billing operations and resident support.
Throughout her time with Ginger, Nikki has demonstrated an exceptional ability to oversee the intricate processes involved in bill production and customer interaction. Her meticulous attention to detail has enabled her to streamline operations, optimise efficiency, and enhance the overall resident and client experience.
As the Head of Billing, Nikki takes pride in her role as a driving force behind the day-to-day operations of the department.
Rob Parsons
Director
Previously worked in the IT services sector, both private and listed companies at board level...
Rob Parsons
Director
Previously worked in the IT services sector, both private and listed companies at board level. Now Rob prefers the small and dynamic to large and corporate. As a founder member of Ginger Energy, Rob gets involved in all elements of the business to make sure it runs as efficiently and a smoothly as possible. He is proud of and a brand that is gaining growing attention. Outside of work Rob enjoys spending time on his boat – the Good Ship Shanti – or in the Alps on a pair of skis! Just an extension of the adventure that is Ginger I guess…!!
Roma Liberato
Client Delivery Executive
provides valuable support to our procurement team. She ensures they have all the data they require to .....
Roma Liberato
Client Delivery Executive
provides valuable support to our procurement team. She ensures they have all the data they require to quote for contacts and ensures that quotes are locked in with suppliers. Outside of work, she enjoys baking and all things creative
Steve Chalker
Finance Director
Is responsible for delivering the longterm financial health for Ginger. Steve cherishes the Ginger Energy...
Steve Chalker
Finance Director
Is responsible for delivering the long-term financial health for Ginger. Steve cherishes the Ginger Energy brand and the service the team provide for their clients. Having worked in a number of sectors and served at PLC Board level, he ensures our policies and operational processes reflect the discipline and rigour of a listed company. Steve has taken on an additional role at Ginger in supporting their IT requirements. On a personal note, Steve’s dream job was with the RAF as a fast jet pilot, instead he has found himself as taxi driver and motivational coach to his children!
Tammie Varani
Client Services Manager
is a procurement specialist and is responsible for navigating the market to identify the best fit products...
Tammie Varani
Client Services Manager
is a procurement specialist and is responsible for navigating the market to identify the best fit products suppliers offer, to match the customers needs for their energy usage. Out of hours Tammie enjoys going to the gym, loves Ru Pauls Drag Race and goes to live drag shows when she can
Will Griffiths
Business Support Executive
Will works in our Key Account Management Team as Business Support
Will Griffiths
Business Support Executive
works as a Business Support Executive at part of our Key Account Management Team. He helps our clients manage their energy portfolios.