Where an invoice fails our validation process, we resolve the issue on your behalf, irrespective of the complexity, origin or nature of the query. We will contact the energy Supplier and have your billing corrected, providing you with peace of mind that you are paying only for the energy you used and at the price you agreed. To ensure that we meet your requirements our invoice validation service is provided to a specific service level agreement (SLA) that we will agree between us. All of which is intended to give you peace of mind and allow you to concentrate on your business. Our invoice validation services can be tailor made to meet the needs of your business and can be provided as a stand-alone service or can be built into costs when we manage your energy procurement.