Shelley Depledge

Ensures that our property clients and their occupiers are happy. She spends her days answering billing queries and helping residents understand their charges or their building infrastructure. Shelley is also a business efficiency expert and has streamlined many processes, to ensure clients disputes are handled quickly and to their satisfaction. Often a difficult job (who wants to receive a bill?) but with her professionalism and care, she can calm residents and provide them with an excellent level of service. We call her “International Shelley” – as she spends her time between Sicily, Bulgaria, and of course good old Blighty.