Ginger Energy offers comprehensive tenant billing (for electricity, gas and heat and water) as well as full bureau services for landlords and managing agents of multi-tenanted buildings who need to re-charge utility services to individual leaseholders or tenants.
Re-selling utility services in multi-tenanted buildings, whether commercial or domestic, can be a huge distraction for landlords and managing agents – and a huge problem when it is not properly administered.
Ginger Energy has heavily invested in a billing platform to underpin a flexible and robust bureau service for such re-charges. Allied to the expert knowledge that we have in utility industry billing and data, we are able to provide a comprehensive solution to landlords and others who need to undertake re-selling.
We’re able to handle billing for any metered or per-property charges. Our services encompass:
Data collection and preparation
Invoice production and delivery
Tenant account management and payment reconciliation
Tenant help desk
Delinquent account recoveries.
Our expert knowledge of the unique challenges in utility data and billing enable us to handle the many complex scenarios that are encountered in multi-tenanted sites.
We can bill any metered service, or any other charge that is based on a per property allocation. The platform is fully compliant with regulatory requirements and best practice (e.g. Ofgem, Ofwat, etc.) and correctly applies HMRC tax regulations (VAT, CCL, etc.).
Ginger Energy is already successfully providing bureau re-charge services to clients with widely differing requirements.