/Join the team
Join the team 2018-05-22T10:12:41+00:00

Customer Service Administrator

This role is based on growth within the company and offers fantastic training, working within a friendly team.

Permanent, full-time position

Duties to include: 

  • Handling and processing of customer enquires by email and telephone
  • Processing and maintaining customer records
  • Liaising between internal departments to resolve customer issues
  • Ensuring all paperwork is completed
  • Ensuring that any complaints are dealt with in a professional manner
  • Updating web portals
  • Completing daily / weekly and monthly spreadsheets for clients
  • Updating in house database with accurate information

Skills and experience required:

  • A minimum of 1 years Customer Service / Administration experience
  • Excellent communication skills – both oral and written
  • Ability to build strong relationships with internal and external clients
  • Proficient IT skills

Salary:

£ 16k

Working Hours:

Monday – Friday – 9:00 – 5:00 pm